Each unit comes with a one year 100% money back guarantee. This warranty information is included in the Owner's Guide (packaged with each cooler).
Shipping is FREE within the contiguous United States for single retail orders only. Orders are delivered via UPS or FedEx. NOTE: To help make certain your order arrives as quickly as possible, please tell us whether your shipping address is a residential or a commercial address in the message area at the end of the order process. Depending upon your order method, the message option may not be available. If this is the case, please send us a follow up email here, containing 1) whether the shipping destination is residential or commercial and 2) please include your phone number in the event our shipper needs to contact you during the delivery process.
** NOTICE **
To help make certain your order arrives as quickly as possible, please tell us whether your shipping address is a residential or a commercial address in the message area at the end of the order process. Depending upon your order method, the message option may not be available. If this is the case, please send us a follow up email here, containing 1) whether the shipping destination is residential or commercial and 2) please include your phone number in the event our shipper needs to contact you during the delivery process.
Orders are processed the day they are received and usually shipped within 3 - 5 business days and ONLY to your billing address. (Sorry, UPS and FedEx will not deliver to P.O. boxes)
Check orders may be delayed for up to 10 business days.
If you reside outside of the continental U.S.A., please contact us about your shipping cost prior to placing your order.
*Please note that FedEx and UPS require a telephone number where you may be reached should they need to contact you during the delivery process. Please include your phone number in the box at the end of the order process.
As you complete your order, please verify your correct billing and shipping address information. Improper data may lead to delays in order processing. Shipping charges, if applicable, are not refundable under any circumstances. Address changes due to errors in address entries will result in a $10 change fee for ground orders, regardless of shipping method. Product will be shipped according to product availability. E-mail confirmation will include shipping and tracking information as soon as your product has shipped. All non-defective returns and/or orders cancelled after billing has been processed will incur a 15% restocking fee. RapidChill guarantees the condition of all products as new.
Back to Top
|